Product Returns: GreatLife International will refund any dissatisfied purchaser of any GreatLife International product ninety-percent (90%) for a period of 90 days from the date of receipt of the product, excluding shipping charges and applicable bonus and commissions earned. Payment will be made upon return of reasonably sound, unopened, unaltered, resalable and restockable products. After the expiration of the 90-days period there will be no refund.
If for any reason a Distributor refuses delivery of an order the return is subject to a 10% re-stocking fee. Please note assisted order fees and all shipping costs to and from the Distributor are the responsibility of the Distributor in this instance.
Distributor Kit: GreatLife International will refund any dissatisfied purchaser of a Distributor Starter Kit one-hundred-percent (100%) for a period of seventy-two (72) hours from the date of receipt of the kit. Payment will be made upon return of reasonably sound, unopened, unaltered, resalable and restockable kit. After the applicable time has passed any refunds will be made at Company sole discretion. GreatLife International does not accept returns of individual items contained in Distributor Kit unless the items are defective.
If a Distributor is returning his/her initial Distributor Kit, GreatLife International will interpret this as resigning the distributorship and the Distributor’s account will be closed. The Distributor will not be eligible for distributorship for 180 days.
Any commissions paid on returned merchandise will be deducted from the upline Distributor’s commission who received commission credit on the product being returned. Any other refund, such as refund on any limited quantity GreatLife International products may be made within the sole discretion of the company.